Date/Time Issues

Last updated - Sep 29, 2020 at 12:35PM

Some in/outs came in with the wrong date

This can happen on Android devices if you enabled Automatic date and time within the system settings, then removed the battery and clocked in/out before having data connectivity. Most times the device will correct itself when it comes back online with data connectivity.

All in/outs come through as 1970, or a few years ago such as 2010

It's possible that your phone has a glitch, or defaulted to the manufacturer date. Sometimes this can be due to an expired internal clock battery (called a CMOS battery) or physically removing the battery and not allowing enough time for an internet connection to re-synchronise with the world clock.

What are your top reasons for TimeDock?

Significantly streamline or simplify processes
Clamp down on accuracy and security
Reduce data entry (e.g. into Payroll)
Better support for scale / multiple sites
Put a stop to late or last-minute timesheets
We need new features / capability
We need to reduce costs (e.g. payroll leakage)

Which options best suit how you operate?

Kiosk / TimeDock machine
Mobile time-deputy App
Not Sure

Tell us about your organisation

What's your company name? Where are you based? What's your industry? How many people will be docking in?

How do you track time today?

How are you recording time presently? Are you using a payroll platform?

Which features are essential?

Overtime calculation
Job / project codes
Activity / labour codes
Payroll export / integration
Multiple locations
Manager or employee sign-off

How can we contact you?

Name Email Phone Number Preferred contact method

Last question!

How did you hear about us?

Thanks — we've got your details. We'll be in touch within 1 work day

Thanks for sharing that. While our team reviews your details, here are a few useful next steps.